Customer Testimonials
Naz is a pro. Very relaxed and didn't blink an eye when I switched vehicles last minute. The entire team there is old school professional. Thanks for making it easy!
Travis was great, a true sales professional. We are very happy with our purchase.
They were quick with the approval. I wanted a used mini van, low mileage and newer 2018 or up. Angel was awesome and got me everything on my checklist and in my price range. Highly recommend this car lot! Vince was also very helpful with closing.
Natalie is very pleasant & helpful!
I turned to Mr Jones in a situation, not related to the dealership, but a personal issue!!! This gentleman assisted me w/ my questions, knowing I was not purchasing a vehicle from him, w/o hesitation! For this simple reason, I will go to this person, / dealership /, for my next vehicle purchase. No doubt about it! Thank you sir!
Honest and upfront no surprises. Our salesman Rick was great Cristina and Craig on the financial side were top notch and professional. Great people to deal with.
Very considerate staff. My car was checked, fixed and ready in less than an hour.
Very happy and satisfied with the service department. People are friendly and helpful, From making the appointment through the time the car was there I was taken care of. Great service and happy atmosphere.
Usually very good service. Needed a tire replaced, had it ordered, found out their tire machine was broken. A week later still no machine? Does no one know how to replace a tire without a machine to do the work? 2 tire bars and a stand used to work.??
My experience at Jones Ford was once again first class. Super friendly and timely service. I appreciated that.
Out of 4 ford service centers this ford has been to, yours does not wash the vehicle after service
Good service and work was done as requested and in the time promised.
great dealership and maintenance program
We had a pleasant experience. Our salesman R.T was very kind and helpful. The dealership had a pleasant environment everyone was busy helping others.
My waiting time was about 6 minutes upon arriving and was greeted and attended to for "The Works" on my vehicle. My waiting time was about 55 minutes. Thanks for the great service.
Erik peytosh is always nice, he always takes care of what needs to be done on my vehicles.
Took my car in for a 5,000 mile service at 7:30 in the morning. Was met at the drive in window, processed and car was returned in about an hour.
Great service! Service done in timely manner, Junior is a very pleasant and great service advisor z.
Junior in service was top notch. He was quick with answers and made my experience very enjoyable for a service appointment. Haha
I have never been to a dealer or salesman that has been that really wonderful to work with..
The sales people are very friendly and helpful and explain in detail about questions you my have.
Very satisfied with service everyone is pleasant and informative scheduled time is right on waiting area is clean and comfortable
Very good Sales Mgr Christine and Sales Associate Travis Farley knows the vehicles. Nice, small town friendly genuine dealership.
From the first contact with Sasha on the internet. Then meeting Travis and Sasha at the dealership. My experience with Jones Ford was The Best I've ever experienced in my 64 years!! Even though I paid Cash I'll mention Craig the credit Mgr. was a pleasure to deal with as well. They worked with me and It was just an all around great and I love my new KIA Telluride!!
ALL of the Jones Ford staff that I interacted with were STELLAR. Friendly, warm, patient. Always professional, never pushy. Chris McBride, in particular, (in Sales) deserves SIX STARS. His aim is to find the right car for YOU - not push a car he wants to sell. I am a SATISFIED customer and give my highest recommendation to Jones Ford Casa Grande.
Your staff is very friendly and easy to talk to. WILL BE BACK FOR ANY NEEDS OUR TRUCK NEEDS.
Always very professional and very courteous.
First time service department customer. I was pleased with the service writer and the end results. Tom Walker
Norman my sales guy was very helpful and nice. I didn't really buy my truck from Jones Ford as it was a lease I turned into a purchase. Nevertheless I will make Jones Ford in Casa Grande my new place to buy a truck.
The most relaxed, stress free auto purchase my wife and I have ever experienced. We are very satisfied with our new Buick Encore. Our sales person was Glenn Kilburn, very friendly and knowledgeable. We highly recommend this dealership to anyone looking to purchase a new or used vehicle. The next time we need a vehicle we will be heading over to Jones motors.
This could have easily been rated 5 stars, however, communications from the Service Manager was poor at best. The quality of work appears to be of the highest standard we are used to from any Ford Dealer, however the lack of communication made the whole experience bad.
I have my 2017 Ford F-150 and the wife's 2019 GMC Acadia serviced here. The folks and service are great. I just call Ben Colegrove, and he gets me set up. Highly recommend!
Had a great experience during our car deal. Our sales rep, Chris, was enjoyable and pleasant to interact with while providing detailed information on the car we desired to purchase. Loving my new mustang!
This dealership has been very good to work with since we bought a new car from them in 2019! They service this vehicle now and do a great job! The people are friendly and knowledgeable and it’s a pleasure to deal with them!!
I have purchased several trucks from these guys! Sales staff is very honest and never high pressure!
Jessica is amazing!! She is so polite and helpful and not your typical pushy salesperson. She made my car buying experience fun and easy!
First time buyer here! This was my first time purchasing from a dealership. I had no clue what I was getting myself into at first but everything went smooth and it was easy. My salesperson was Jessica. She was so patient, kind, and helpful. She took the time to find the right one for me. She was generous enough to make me feel comfortable as a first time buyer. She never rushed me on buying the first car that I saw, she was open minded for allowing me to look at other options on and off the lot. There’s ...
Purchased our 2019 Ford Edge SEL here on May 3, 2019. This is the fanciest car we have ever owned. Don’t remember the salesman’s name but he was very helpful explaining everything on the vehicle. Had Ford points after we bought the car so was able to use them for free stuff and “The Works” which is oil/filter changes and other regular maintenance items. Everyone has been helpful and friendly in the service and parts department. Even the coffee is good in the waiting room and I’m not much of a coffee drinker.
Naz and the sales team are always so helpful. They go above and beyond and listen to my families needs. Thank you for all your help.
Jessica Was very helpful with the shopping experience for my new car, she showed us the inventory and made the visit stress free! I was able to drive away in the car that I wanted! Thank you Jessica!
Jessica Cohan was an amazing sales associate helping us purchase a vehicle at Jones Ford casa grande!! 10/10 Recommend!
Jessica had been keeping me updated on new Explorers as they are delivered to dealership. She is knowledgeable about the vehicles and stayed within my parameters. She was not pushing or hard selling. Wonderful to work with.
It was a pleasure to work with Jessica. This was our second time purchasing a truck and has had been an amazing experience.
Very helpful in finding us the best vehicle that fit our needs. Knowledgeable in operating our new vehicle.
Jessica was great to work with. Creag was great also. We had a nice experience with them both.
Jessica was amazing! Definitely ask for her. She asks what you want and makes it happen. Straightforward! Made the car buying process that much more seamless.
Jessica and the team here helped my fiancé and I out, to get us into a 2018 RAM! Thanks Jessica and Jones Team!
Greetings, I set up an appointment online just to test drive a truck that caught my eye. I wasn't thinking of getting a vehicle the same day. I asked if I could trade in my old truck for a less mileage one. They were yes! So, I did test drive the truck but sadly didn't qualify for that one. They really wanted me to get into a truck so I test drove other ones, and, we found one. Numbers and deals were drawn. And boom! It came true. I got a preowned truck. I love it! So, if ...
She was awesome
Just got our order for a new Bronco from Jones. They treated us well and fair. It was an easy process. Other dealerships were jacking up prices (I'm looking at you San Tan) but they sold us our vehicle for a fair price so it was a win-win, Jessica took great car of us, was communicative and kind. I would definitely do business here again. Ask for Jessica.
Love that Ford Sport my little copper penny.
Me and my wife found what we was looking for and thanks to Jessica the transaction process went smoothly. Will do business here again.
They were very courteous and competent from the courtesy van driver to the service advisor, Junior. Spent time twice trying to diagnose an intermittent shift problem and while they could not isolate the problem they did not ultimately charge me which they could have and I was happy to pay. Good show .
Jess and the rest of the team were great to work with! The process was nice and easy, and my family is happy with our new Sonata. Thank you!
Would you believe that someone would actually get five new cars from here!!? IT IS NOT because they selling terrible cars,. ITS BECAUSE THEY HAVE THE BEST PEOPLE WORKING THERE, FAST, COURTEOUS, Who are ABOVE AND BEYOND! They treat you like you're in charge of your payment plans, and choices of awesome vehicles. SHOUT OUT TO TRAVIS!!!!! HANDS DOWN YOURE THE BEST!!! (Pictured with my Mom) YOU TREATED MY MOTHER WITH RESPECT AND LISTENED TO HER NEEDS. YOU MADE HER DAY,! THANK YOU JONES FORD.
Ask for Naz or Jessica , or both! Both were really friendly, extremely helpful and informative!
Excellent experience with Natasha in service. She's a rock star and knows her stuff.
I came to Jones Ford, and Jessica was very helpful and understanding, she had the patience and time to go through all my questions and the process of getting me into a vehicle with no issues. And I am grateful to her and would recommend her to anyone looking to get into a new or used vehicle. Thank you again Jessica!
Jessica was very knowledgeable and got me a great deal on my F350, skip the big city prices and come down to Casa Grande.
Great friendly service and advice from Jessica Cohan sales consultant
I just had the best experience at Jones Ford because of Jessica Cohan! She is polite and thoughtful. She truly knows her product. The interaction with her today was the epitome of pleasant. Thank you a ton Jessica! You are amazing!!
Jessica Cohan was AMAZING! We don't have the best credit, and I never thought getting into a vehicle was possible. She however, was so patient and SO incredibly helpful getting us into a truck! They were very fair on trade in value as well. 100% would recommend her to anyone even considering getting into a different vehicle! Thank you! She was so kind and so great about us test driving multiple vehicles until we found the one we wanted, which is so important!
Went to jones Ford looking for a truck Jessica was super helpful and went above and beyond to help me get what I want it I would recommend to friends and family 🎉🎉🎉
Jessica was professional and pleasant to work with. Went above and beyond to make the transaction go smoothly.
What an amazing experience! Norman was the best sales person we’ve ever had. Finance was easy to deal with and the overall experience was amazing. We love our F450. Thank you guys so much.
I'm tempted to leave a 3 but they have always been good to me and my family so I'm leaving a 4. Only reason is because the other day we dropped our vehicle to get an oil change done and when we picked it up it was raining so we didn't notice until we got home that there was oil all over our driver's side mirrors and back windows. We tried calling our specialist Doug to ask him what happened but just got to leave a voicemail.
I Can’t say good enough things about this dealership. I worked with Norman who went above and beyond for me to help get me in the truck I wanted and make it a simple process. My truck wasn’t ready for me to take the same day due to it needing to be cleaned and they were going to put new tires and a battery in it. But they were awesome enough to give me a loaner truck that I was able to use for a camping trip I had the next day. I would recommend this dealership to ...
I want to give a HUGE shout out to Christina and Chris M! I came from Colorado to purchase my new 2022 F-150, they made the process quick and easy. The detail team did such an amazing job on my truck. I will definitely be back when it's time for an upgrade or to purchase another vehicle! HIGHLY recommend!
I had to get a fuel cooler heat exchanger changed last minute before a big trip in my F-350. There was some confusion about the part that needed to be swapped. Service ended up replacing both parts for the original quote. I was impressed with how the situation was handled and how my original concerns were taken care of. I do most of the work on my truck myself, but I will definitely be coming back to Jones Ford in the future. Service response is the most important thing to me when it comes to any product.
Great old car show going on.
So on Wednesday morning my 2020 Ford Ecosport broke down and left me on the side of the road. So Ford roadside towed my car to the Ford dealer in Casa Grande. Around 10am on Wednesday my car was dropped in their service lot and I was taken over to Brandon in service (probable spelling it wrong and I apologize if I am). He really showed me that FORD can take care of their customers! He went above and beyond to ensure I was taken care of. I have had a running issue with that car and FORD, all starting at ...
Hands down the best car purchasing experience I've ever had!!!!!
Did a good job changing my oil.
Had a great time. Met alot of nice people.First time entering a car show.Didnt win any trophies, but next time.🙂
On 9/21/21 I came in for battery purchase and install and during the process of service, the technician broke the driver side door handle. When I came back to pick up the car, I pointed it out to the service writer who at first challenged then said she would need to talk with the manager and see what he wants done. She said she would have the manager call me back. I contacted again about a week later and the manager was not available and was asked to call back. I then received a survey form from Ford and I filled ...
They were very friendly and very helpful. They were not overly pushy trying to sell. They listened to me the customer which I totally appreciated.
Had a great experience! Picked up my Bronco on Saturday. Everyone at Jones was great. Christine Keeling and Chris Barrett kept me informed along the long road waiting a year and a half since reservation. It was a very pleasant and easy experience. Will definitely buy my next vehicle there.
Service department experience was great. In on time, done on time, and nothing unexpected found. Staff was friendly and professional. Couldn't expect more.
Talk about fast timely service. Had an appointment and they knew I was waiting. F250 in for an oil change and tire rotation. In and out in 45 minutes. Thanks guys!
Travis Farley!! You are such a blessing for Clarence and myself. You treated us with such professionalism and best of all care. We live in Mississippi and we were not going to deal with any other car salesman because of our past experiences with you. We felt like you were our car wheel in dealing adopted son who knew what we needed and what we didn’t need. You made buying a car actually a fun experience, which is really unheard of these days. You answered my texts which were many or my phone calls because we had such a ...
Natasha is very friendly and knowledgeable.
Hands down the best car dealership experience I have had!
Very friendly staff
What a refreshing surprise! Probably the easiest and best vehicle purchase I've ever had. Christina and her team made the long wait for my wife's Bronco, worth it in the end. Looking to purchase another vehicle with them because of it. Thanks y'all!
Vincent was very helpful and got us a great deal on our truck. I would recommend this dealership to anyone because they actually listen to what the customer needs and works hard to get them the deal that works the best...a dealer for the people
Excellent service and staff
I want to thank Wade Matheson for restoring my faith in Jones Ford philosophy of a small-town mentality in service to all. A sweet friend of our family was recently widowed but left a 2019 GMC by her husband because he wanted her to have a reliable vehicle AND local (Casa Grande) service. Due to circumstances beyond Jones Ford and our friend, her GMC was unable to be repaired in a 'short' time frame. However, she was also told there were was a shortage of cars to 'loan out'. When she and I spoke on the Tuesday before Christmas, she'd ...
Very friendly and helpful.