Customer Testimonials
The service I received was exceptional. Jackson was attentive and helpful. I appreciate the shuttle service. Overall, I couldn't ask for more.
Drove in on time and they were ready to change the oil in my 2024 ford maverick . All being very nice. Got in done in 45 minutes. The girl who help me through this showed me want they did and what they checked. She was very clear about the service. She took the payment and I was ready to go. She thank me for choosing them and checked the oil sticker and I left. I will return for the next service.
Carlie Riggs did an excellent job going over the checklist indicating what was done and what was recommended. First time since 2013 that someone has sat next to me and really explained the vehicle check up list. She told me about the battery two year warranty. I have gotten other services done at this dealership but this is the first time that someone took the time to explain things. Excellent!
Absolutely fantastic to work with this team, especially Chris (who helped me). Great price on the car without needing to go through any unnecessary back and forth, and Chris was upfront, honest, and really a pleasure to work with. Unlike any other dealer I've been to previously, highly recommend Jones Ford if you're in the market for a car.
GREAT SERVICE. HELPFUL PERSONNEL.THANKS ESPECIALLY TO SERVICE ADVISER CARLIE RIGGS AS SHE STRAIGHTENED OUT OUR FORD PASS ACCOUNT.
I was helped right away. I explained what I wanted and they got me in a truck for a test drive and I loved it. I was in and out in a pretty timely manner!
Vince is awesome does a great job explaining everything! Will definitely get our next vehicle through him!
GREAT EXPERIENCE WIT THIS DEALERSHIP! WE HAVE PURCHASED 3 VEHICLES HERE AND HAVE HAD NO TROUBLE AT ALL. NO PRESSURE SALES, GREAT KNOWLEDGE AND FAST SERVICE. SALES TEAM IS VERY PERSONABLE AND FRIENDLY. LOVE THEM!!
Jones had a car that was very close to what I wanted on the lot. I did not have to wait, my trade was 10 years old it was running fine but I did not want to take any chances with it.feel Jones offered me a fair trade, nothing exceptional but fair. Over all I liked doing business with them. No bait and switch. No bull. I would do business with them again. Charlie Sapienza Arizona City AZ
Loved the way I was treated by this company, my sister had asked for help from them to help me find a vehicle, they did such a great job with her, she was pretty sure they could help, I kept getting turned down by bigger dealerships that advertised, any kind of credit we can help, and turned down in 5 minutes without any kind of help. The vehicle I had prior was just an awful experience from beginning to end with a different dealership. She set an appointment and when we arrived, we were greeted at the door and right away ...
Brand new Maverick had traded worth more so drove away with new truck pd for. Vince great sales guy. Had dash cam installed tech destroyed the interior deep scratches. Loose dash board. Stains everywhere missing parts. Missing floor mats too many issues to mention Paid over $1000.00 for installation and now my new truck destroyed. Service department manager will not reimburse me and makes excuses blaming me for wanting the install. Is it so much to ask that they make it right? We have bought over 6 vehicles from them and have had no issues in the past. Vince and Eric are ...
I should’ve waited on making the decision to trade in my trucks. Regret not walking away until I checked what I would’ve gotten from a private buyer.
Great place, Great service, and great people.
I would like to give a big shout out to David Stadnicki in the service department. On June 27th the air conditioning on our Explorer quit just before we were to travel to Texas for a Memorial Golf Tournament. David got our vehicle in to be diagnosed on the afternoon of the 27th, then had it booked in for the repair first thing June 28. Before 9:00 am on the 28th he called to say the repair was complete and we could get on our way. Thanks to the effort of David and the service department we had a cool drive to ...
I want to start off saying, Bob from service is an amazing guy. My son is in the Military, he was coming home when his car broke down. Everywhere we called no one would get him in, but Jones Ford did and right away. They went over and beyond treating my son with respect. The car ended up needing a new trany. They told my son he could keep car there as he had to get to Michigan for duty. By getting a rental. Even the rental places blew him off. And he is serving OUR COUNTRY. Jones Ford did ...
Courteous staff, who listen to your needs and great pricing. Everyone goes the extra miles for the customer.
Rick T is amazing even though he doesn’t know the difference between white and pearl! Definitely buy another vehicle as long as Rick T was my sales person! Financing got me a great rate Ford motor credit.
I've always had a good experience at Jones Ford with service. I bought my vehicle at SanTan but live much closer to Casa Grande so I go to Jones Ford.
Although very busy the day of my appointment service was completed in a timely manner. Have 2 issues however. The service decal affixed to the upper left windshield area was falling off when I returned home. The old glue from the previous staicker was left on and the new sticker could not adhere. Cleaned off the old glue and remounted the sticker. Solid now. Also found dirty/greasy fingerprints on both visors. Cleaned this off with upholstery cleaner. This is the first time I have found anything like either of these issues after service. This is not a complaint, just pointing ...
We have been going to Glen Jones since 2024. They are awesome. Christine, Vince and Travis are great. I would recommend them highly.
Great experience with everyone at Jones Ford! Prior to my first visit, Manny stayed in touch confirming my visit date to place an order for my Maverick. Unexpectedly, a new XLT came in, I received a text from Manny, I called him, and I drove right there. In two and 1/2 hours, I had made my decision to get the one that came in, had met with Brady (the Finance Manager) and all the paperwork was finalized. I went back two days later to get my Maverick and left my trade-in there. Every conversation and every meeting was quite pleasant and ...
Well worth the drive from Phoenix! After weeks of searching, the truck I was looking for was waiting for me an hour south of town at Jones Ford in Casa Grande. Their team was kind, responsive, and knowledgeable, and they let me take the time I needed to make this important decision. As a bonus, I saved a few hundred dollars in TTL buying in CG instead of PHX 🙂
I bought a used truck last week . Beautiful truck. Saw it online and made the drive from NorCal to casa grande. Worked with Glenn ,the salesman , and agreed on the price. Great guy ! Brady the sales manager (owner) also a great guy. Fun guys to talk with . So , after leaving for the long drive home , I felt the transmission shift hard and shudder a bit, the engine light came on and a reduced speed caution was issued. I pulled over and called Glenn and after a few minutes they directed me to a nearby dealership to take care of my ...
Very good place to do business always helpful Always met our needs with the professionalism
Excellent customer service by Naz at the dealership, we negotiated the price on phone and travelled from Orange County , CA to get the car. Price and condition of car was exactly as discussed. Thank you !
All the guys at parts are awesome and always helpful.
Was being taking care of by Angel garcia (salesman)Really respectful and understanding he never rushed me into anything i didnt want .Did a really good job I recommend coming to this company and getting yourself a vehicle that you like!!!
Personal friend works there, and I can trust that I will get an acceptable deal.
Parts department was very polite and efficient. Nice people.
Vincente and Brady were great! Clear, concise, and quick.
we were treated very good up front talk no blowing smoke, all the people we meet at the dealership were great. There was never any pressure, our deal was made over the phone, and we are very pleased with our purchase. If you are thinking about another vehicle, we highly recommend Jones Ford in Casa Grande, AZ.
They took the time to find the truck that I wanted the color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier
Very helpful and understood our needs. Willing to go extra miles to put us in a new vehicle.
very appreciative for Angel , was helpful & getting me into a vehicle, that I wasn't expecting. Thank you for doing an awesome job.
Manny was extremely friendly and worked with us. We would come back next time we are looking for a car.
Everything went well with the purchase of my 2019 Ford Fiesta used car at Jones Ford. Ford builds great cars.
Norm has been a great sales representative. Would definitely buy from them again! Great staff!
Overall experience was great. Salesman took his time, allowed the test drive to go where I wanted, and worked to get me the best offer. Finiancing was great, and everything was explained well. This is the second vehicle I've purchased from them. They make you feel like family.
The salesman was very polite. He wasn’t in a hurry and test drive whatever I wanted.
Friendly, knowledgeable parts department staff.
Absolutely impressed at the no pressure sales at Jones Ford Casa Grande. Norman was our salesman. He asked what we were looking for by talking to him on the phone. Called us back a bit later and told us what he found. We purchased the truck over the phone, and went to pick it up three days later. This was the first time we saw it. We were so impressed at how much more this truck was, there was no way that this was ours!! Norman found us exactly what we had asked for. A Salesman that listened, didn't ...
Eric was very responsive and great to work with. He made the buying process easy and was straightforward. Will definitely be using him and Jones Ford for our next purchase.
My overall experience is really great. Everyone was really helpful from the ordering process all the way through the finalizing
My Wife And I Went In Looking For A Vehicle Monday Afternoon. Once Getting To The Dealership We Found Something We Liked Even Better Than What We Originally Went To Look At.Manny And The Staff Went Above And Beyond To Accommodate Us And We're Really Happy With Their Staff.
Worked with Norman on my purchase. He answered all my questions promptly and if he didn't have an answer that moment he found one and got back to me with it. I live in phoenix and was not able to go down to Casa Grande right away but he still worked very diligently with me to insure I was able to get the car i inquired about before someone came in and bought it before i could make it down to them, which i was extremely greatful for. They worked with me on my trade and made sure the ...
Very friendly and helpful
They squeezed me in last minute and we're very nice and accommodating.
Quick and easy process. Great sales team and easy no hassle purchase. Highly recommend Jones to all my friends.
Norman Castro and his sales team were great to work with. This is my 3rd purchase here at Norman Castro is the man to go to. Quick easy process.
Not pushy, but very knowledgeable when asked questions.
Salesman Chris McGuire was great with us in looking for a brand new Mustang, no pressure he showed all the options they had on the lot, also let me look at his Dark Horse. Sales Manager Christina Keeling showed us different options of payments if traded in my Wife's Truck or just my 2016 Mustang Ecoboost. I fell in love with a 2024 Mustang GT High Performance Package. Everyone was friendly and absolutely no pressure on us getting the car. We left and decided to purchase the Mustang mentioned above, came back around 5pm to to the paperwork and final sales ...
Courteous, no pressure from sales, easy to work with when purchasing a new vehicle, willing to go the extra mile to make the customer satisfied.
Amazing to work with
Great service. The dealer gave me what I wanted for my trade-in and found a replacement vehicle that met and exceeded my needs, wants and expectations.
I just purchased my 2020 Buick enclave at GMC Jones and Casa Grande Arizona come on down meet Louise and will excellent service,we love Jones Auto Casa Grande.
Jones Ford in Casa Grande had exactly what we were looking for, so we went in and met with Glenn Kilburn. This purchase was truly THE BEST experience at a dealership that we've EVER had. We felt that we were treated fairly and the truck we purchased fits us to a tee. Easy people to work with, so go and see Glenn Kilburn and see if he can't get you into a great vehicle too!! PS.. it was definitely worth the drive from Yuma!
Louise was very helpful and knowledgeable. I would definitely recommend her to friends and family. She made the car buying experience fun and enjoyable. Thank you again for all the help my family and I appreciate you.
Travis is the Greatest! Hassle and pressure free experience. We didn’t have to sit around waiting on him to run back and forth to get our questions answered. It can be so frustrating when shopping for a new car and the salesman has to run off every five minutes to get your questions answered, Not with Travis! Very knowledgeable of the differences between the models. Thanks for a great experience.
Had the opportunity to come across this dealership and get assigned Travis to assist in my purchase. I must say that this has been the easiest and hassle free experience I have ever had with a car dealer, he immediately got me a great deal and even delivered the car to my doorstep. I never leave reviews but this was great business and I recommend this place even if you are far away they will hook you up!
I just purchased my 4th car from this dealership. They are very easy to deal with and deliver on their promises.
Very friendly and helpful dealership, almost painless!
Chris McGuire was our salesman you are so awesome to us he went out of his way to help us and make sure that we were satisfied I would refer my friends and family to him
Fantastic Ford dealer, friendly and knowledgeable sale staff and up-front pricing with NO markup and NO hidden cost. I highly recommend this dealer and will return when the eMaverick becomes available
Norman was great in helping us through the very smooth process of buying our new to us truck!
Jones Ford is the go to place for service. The staff is very professional and friendly. Miss Valenzuelas's customer skills clearly shows the misssion of Jones Ford: Genuine Care. Thanks for the great care and service on my 2023 GMC.
We stopped at Jones Ford in Casa Grande on Friday and wanted to price out a new SUV. We were professionally greeted by Naz who was genuinely interested in our preferred vehicles to check out. He was quick to get the keys so we could take a look and test drive to see what we thought. He was extremely knowledgeable when we wanted comparisons of the Ford vs. the GMC models. He was not pushy or overly salesy - he was honest and considerate. He also didn't try to push one make over another nor did he try to ...
Quick service, detailed inspection, was in and out in 35 minutes on a Friday so I got straight into the weekend with a smile!
Went to Jones and it was a great experience! I don't have the best credit and they truly worked with me to get me in a vehicle with an awesome monthly payment! I'm enjoying my new car and the staff their are amazing! Highly recommend and I will definitely continue doing business with them! Plus the owner was super nice and personable! If you need a vehicle, go to Jones!
Just wanted to thank the two gentlemen that helped me today. I am from Canada and my car overheated towing my travel trailer. I came in, it was scanned quickly, assurance that it was just overheating, not a major issue with my transmission. I arrived safely in Tucson with no further issues. They were so polite, helpful and kind. Kudos! from Canada!
Paid attention to detail, Rick T. Does a great job serving his customers . This was our 4th vehicle from Jones
Erik Faytosh took great care to make sure all of my concerns were addressed. Everything is great with my car now. Icing on the cake was that they delivered my car to my home when the service was finished which saved me so much time. Very happy with everything.
This was the best car buying experience I've ever had. The whole process from ordering the vehicle, delivery, and the final buying process was easy and pain free. Rick Tarsitano was especially helpful thru the whole process.
All around very professional. Our sales guy, Travis, was very good and so knowledgable. We love our new truck.
Naz is a pro. Very relaxed and didn't blink an eye when I switched vehicles last minute. The entire team there is old school professional. Thanks for making it easy!
Travis was great, a true sales professional. We are very happy with our purchase.
They were quick with the approval. I wanted a used mini van, low mileage and newer 2018 or up. Angel was awesome and got me everything on my checklist and in my price range. Highly recommend this car lot! Vince was also very helpful with closing.
Natalie is very pleasant & helpful!
I turned to Mr Jones in a situation, not related to the dealership, but a personal issue!!! This gentleman assisted me w/ my questions, knowing I was not purchasing a vehicle from him, w/o hesitation! For this simple reason, I will go to this person, / dealership /, for my next vehicle purchase. No doubt about it! Thank you sir!
Honest and upfront no surprises. Our salesman Rick was great Cristina and Craig on the financial side were top notch and professional. Great people to deal with.
Very considerate staff. My car was checked, fixed and ready in less than an hour.
Very happy and satisfied with the service department. People are friendly and helpful, From making the appointment through the time the car was there I was taken care of. Great service and happy atmosphere.
Usually very good service. Needed a tire replaced, had it ordered, found out their tire machine was broken. A week later still no machine? Does no one know how to replace a tire without a machine to do the work? 2 tire bars and a stand used to work.??
My experience at Jones Ford was once again first class. Super friendly and timely service. I appreciated that.
Out of 4 ford service centers this ford has been to, yours does not wash the vehicle after service
Good service and work was done as requested and in the time promised.
great dealership and maintenance program